Terms and conditions
Ann's pieces are carefully designed, finely crafted and Hallmarked by the Edinburgh Assay Office.
You can purchase them online by Visa or Debit Card through PayPal. Having a PayPal account isn't necessary, simply choose the 'Checkout as a guest' tab when you are directed to the PayPal payment page. All Ann's jewellery is made by hand therefore no two pieces will be identical, there may be small differences.
Pieces can usually be dispatched within 3-5 working days, however at busy times it can take longer. I will contact you if this is the case, alternatively email me before ordering to check. All UK orders are sent insured by Royal Mail Next Day Special Delivery Service at cost of £7.50 Special offer from 6th September until Christmas- free special deliver within UK.
The jewellery comes in a presentation box.
If for any reason you wish to return an item purchased from Ann Hume Jewellery please contact us by phone or email through the website. Items must be returned in original condition and original packaging within 14 days of receipt of item. It is recommended that all returned items are sent fully insured by Royal Mail Next Day Special Delivery or International equivalent as we cannot accept responsibility for any returned items being lost, stolen or damaged. Once we have received the returned items and are happy with the condition of the goods a full refund or exchange will be given.
Use website contact form